Please join us to learn, touch, and handle the latest data center technology in Bucharest and abroad. We are proud to offer you a very beneficial career path for you!
Voxility network faces an unprecedented growth, by opening new operation sites across the globe. As the amount of customers grows day by day, we need to enlarge our Technical Resources department by attracting new talents in the team. The job requires a passion for computer hardware and a willingness to learn and develop within an internationally renowned company.
Execute installation/configuration requests received via the internal system or email promptly.
Contact clients via email or phone to gather necessary information for installing/configuring services.
Do not execute requests received by phone; instead, respond to the requester via email, detailing the discussion held.
All installation/configuration steps must adhere to the corresponding procedure.
Update the delivery ETA as quickly as possible when an event that delays delivery is discovered.
Diagnose and repair hardware issues that may arise on equipment.
Maintenance of other type of datacenter equipment
Maintaining the functional and operational parameters of AC equipment by scheduling and timely conducting technical checks, requesting support in emergency cases, logging all interventions
Maintaining sensors used to monitor temperature, humidity etc.
Administrative tasks
Continuously update the procedures (or create new ones) to eliminate unnecessary steps, to add steps which prevents mistake or makes the service feature rich
Manage the resources required for the delivery of services, like tools
Provide hardware technical solutions for the sales department
Inform VOXILITY management about all technical issues encountered
Prioritize workload independently in the case of multiple tasks, always execute one task at a time
THE SUCCESFUL CANDIDATE
Is a hardware enthusiastic;
Has good communication and people skills (customers and suppliers);
Has a minimum 3 years background in technical field;
Speaks and writes advanced English;
Has an appetite for solving technical problems;
Can prioritize workload independently in the case of multiple tasks;
Can work both on his own and as a team member;
Is diligent, dedicated and organized;
Is able to work under pressure;
Is able to learn and to improve him/herself;
Is available to travel abroad for 3 to 6 months period/year
Knowledge of entry level Linux is a plus.
WHAT WE OFFER
A dynamic international working environment, where you can learn from top industry specialists;
Motivating benefits system (including medical and sports benefits)
Full access to technology & innovation
Opportunity to work on challenging international projects
Young and dynamic team of professionals
Attractive location: Pipera, 30 seconds from Pipera metro station.